A Complete Suite.
Built to Perform.
A comprehensive suite of software, data and services powering online businesses — built to optimize DTC e-commerce, back-office workflows, fulfillment, ERP and CRM functions.
Everything Your Business Needs
Lead/Order Workflows
Department-specific workflows, powered by SmatInbox™, allow different work teams to gain visibility into their specific work tasks — providing a seamless process for cross-team collaboration.
Inventory & Pricing Management
A full-featured inventory management system enabling creation of any product type based on defined specifications — including procurement, intake, processing, pricing, re-stocking and re-ordering workflows.
Lead Communications
Full bi-directional internal and external messaging via email, static note and SMS — including attachments. Team members can also voice call customers directly from within ORDER™.
Automated Customer Engagement
Auto-engagement features built around repetitive, predictable customer behavior. Easily modified or expanded as new consumer behavior is revealed — keeping your engagement strategy always ahead of the curve.
Business Intelligence
Log key events at every stage of the lead lifecycle. Data points are organized into customizable KPI dashboards, and can feed Machine Learning Models to drive deeper targeting insights and better sales outcomes.
Multi-Tenant Architecture
A single application instance serves multiple tenants, optimizing resource use and simplifying updates. Robust data isolation ensures security across endless users and brands within each industry vertical.
SOC 2 Ready
ORDER™ has established the necessary policies and controls related to security, availability, processing integrity, confidentiality, and privacy — demonstrating a commitment to data security and client trust, and positioning the platform favorably for handling sensitive information and building enterprise partnerships.
One Platform.
Infinite Possibilities.
ORDER™ is the engine behind every NXT portfolio company — a proprietary technology stack continuously refined across verticals to deliver unmatched operational performance.